Dulles Eye Associates

tel:  (703) 723-9633  |  fax:  703-723-9772

Optical Services

 

Things happen, and glasses get broken. We are here to help you!

Dulles Eye Associates’ optical department has a well equipped laboratory, where we are able to do most of the repairs and adjustments on site. In some cases we may need to use our off-site laboratory.

We provide our services to anyone; it is our commitment to make sure every patient is satisfied. Don’t hesitate to drop by to have your glasses realigned, screws replaced or nosepads switched. We are always here to help!

 

Personalized Eyecare

 

In our optical department we always use premium lens materials and designs to ensure that our patients receive the best available eyewear.

 

After your vision examination our doctors will make a specific recommendations tailored towards your visual requirements. Based on this personalized eyecare plan we will find the best products fitting your needs.

All our lenses are custom made for your prescription, your chosen frame and your measurements.

For our progressive lenses we partner with Essilor, the world leaders on progressive technology and creators of the Varilux brand of progressives. We offer our patients the latest cutting-edge technology, digitally surfaced and individually fit progressives.

 

We have a wide array of specialty lenses designed for your recreational and occupational requirements, such as golfing, fishing, shooting and computing.

 

To optimize your vision further we enhance your eyewear with specially selected lens options, such as Crizal coatings and Transitions. Crizal offers optimum protection from glare, smudges and scratches, giving you the clearest vision possible. Eliminating glare helps to resolve eye fatigue and headaches from computer use and night-time driving. Transitions automatically adapt to your environment, protecting you from UV rays and harsh lighting. Alternatively, we offer polarized or tinted lenses as an additional pair for complete sun protection. Polarized lenses help to reduce damage to your retina by filtering harmful UV rays. Your optician and your doctor will work together to deliver your personalized eyecare plan.

Glasses Collections

 

• Versace

• Tom Ford

• Salvatore Ferragamo

• Gucci

• Calvin Klein

• Prada

• Coach

• Burberry

• Rayban

• Silhouette

• Bvlgari

• Tiffany & Co

• Karl Lagerfield

• Giorgio Armani

• Emilio Pucci

• Valentino

• Jimmy Choo

• Lacoste

• Flexon

• Bebe

• Fendi

• Ted Baker

• Lulu Guinness

• RecSpecs

And many more!

Contact Lenses

Our practice is an authorized retailer for most contact lens brands. We are supplied directly by manufacturer, which helps us keep the prices compatible to other optical shops.

Our Brands:

By Cooper Vision:  Biofinity

                              Biofinity Toric

                              Proclear Compatible

                              Proclear Compatible Toric

                              Proclear Multifocal

                              Vertex

                              Vertex Toric

 

By Alcon:   Dailies Total 1

                  AquaComfort Plus Dailies

                  AquaComfort Plus Dailies Toric

                  AirOptix

                  AirOptix Night&Day

 

By Vistakon:      Acuvue Oasys

                         Acuvue 2

                         Acuvue Oasys with Astigmatism

                         …and many more!

 

We are also able to supply specialty lenses – RGP’s, keratoconus lenses and extended range contacts.

 

Policies

 

Refunds and Cancellations

Prescription lenses are specifically designed to adapt to you and your prescription only.  This is the reason we cannot offer refunds on prescription lenses.

In the event you wish to cancel your order it must be done by the close of business on the same day, in order to receive a full refund. All costs incurred once a prescription order has been started at the lab, whether or not completed, will be the patient’s responsibility. Therefore, a cancellation fee might be applicable and prices might vary.

 

Prescription Rechecks

Only one recheck will be honored for a period of 30 days from the date of dispense. Costs associated with changes other than the prescription recheck will be the responsibility of the patient.

Recheck of glasses that were made elsewhere by the doctor or the optician will carry a $45 fee.

 

Re-dos

Even though we do not offer refunds we will be happy to remake the prescription lenses or adjust the fitting. Please, contact the optician within 30 day after pick up of the glasses.

 

Warranty

Frames are warranted against manufacturer’s defect for a period of one year from purchase date and will be replaced with the same or like item of the same price range. Additional fees might apply.

If you would like to purchase extended warranty on your frame, please contact the optician for further information.

Lenses might be warranted for up to two years, depending on the coatings purchased.

 

Non Adapt

If, for any reason, you are not able to adapt to using the progressive lenses, we will replace those lenses within 30 days of receipt with either a pair of single vision distance or near lenses or a lined bifocal.  No Refunds will be issued.

 

Insurances

Please be aware of the policies of your individual insurance companies as they may vary from the above policies and are not under our control.

Many insurance companies have their own laboratories that manufacture spectacles for their patients. In these cases, once your claim has been processed, we have no influence on the duration of the manufacturing process. However, we do our best to monitor the status of your glasses and relay this information on to you.

 

Patient’s Own Frame

We are happy to put new lenses in your own frames if they are in good condition. If we accept your frame for reuse we pledge to use utmost care in handling it. But in the small percentage of cases the frame material might be worn or brittle. This might cause the frame to break during the lens insertion process. Please be advised that we take your frames at your own risk.

 

 

 

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